Shipping policy

TripSpec currently ships to eligible addresses in the United States. If no shipping option appears for an address at checkout, we are unable to ship that order to the address at this time.

Fulfillment

Our current products are fulfilled and shipped directly by COR Surf through Shopify Collective. Products from different suppliers may be shipped separately if additional suppliers are added in the future.

Shipping rates and delivery estimates

Available shipping services, costs, and estimated delivery dates are calculated live at checkout using the delivery address and the products in your cart. Delivery dates are estimates and are not guaranteed. Carrier delays, weather, address issues, and other events outside our control can affect delivery.

Order processing and tracking

After payment is accepted, the supplier prepares and ships the order. You will receive a shipping confirmation when tracking information becomes available. Tracking can take time to update after a label is created.

Address changes and cancellations

Email support@tripspecgear.com as soon as possible if you need to change or cancel an order. We cannot guarantee changes after fulfillment has started.

Missing, damaged, or incorrect shipments

If tracking shows a delivery that you cannot locate, or if an order arrives damaged or incorrect, contact support@tripspecgear.com with your order number and relevant details so we can investigate.